Terms and Conditions

Use of the Platform

Cham provides a platform for the purchase and exploration of beauty products and related services. The Site is intended for personal, non-commercial use only. You are responsible for complying with applicable laws in your jurisdiction while using the Site.

We reserve the right to modify, suspend, or discontinue any part of the Site at our discretion without prior notice. Continued use after changes constitutes acceptance of the updated Terms.

Privacy and Data

We respect your privacy and handle personal information according to our Privacy Policy. By using our Site, you consent to the collection, storage, and use of your data as described in the Policy, including updates made from time to time.

User Account

Users must be adults to create an account. If you allow a minor to access the Site through your account, you accept full responsibility for their actions.

You are responsible for maintaining the confidentiality of your login credentials and account information. Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts for violation of these Terms.

Product and Service Information

We aim to provide accurate product descriptions, pricing, and images; however, errors may occur. Product images are illustrative, and actual products may vary. We reserve the right to correct errors, modify information, or adjust prices at our discretion.

Product Use and Safety

Products and services purchased or received are intended for personal or professional use only and must not be resold. We are not responsible for side effects, allergic reactions, or misuse of any products or services. Consult a professional before use if necessary.

Recommendations and Information

Any advice or recommendations provided on the Site, including beauty assessments or analyses, are for informational purposes only. They do not constitute medical advice, diagnosis, or treatment. You should consult a qualified professional before making decisions based on such information.

Pricing and Availability

Product prices and availability may change without notice. We reserve the right to cancel orders placed in error or due to technical issues. Payment will only be processed upon confirmation of the order.

Orders, Cancellations, Refunds, and Returns

Please refer to our Cancellation, Refund, and Return Policy available on the Site for details.

Payment

Payments can be made via credit/debit cards, net banking, wallets, gift cards, or other payment methods enabled on the Site. Cash on delivery may be offered as per eligibility. International orders are not accepted unless specified.

Shipping and Delivery

Refer to our Shipping Policy for delivery timelines, charges, and procedures. Delays due to factors beyond our control are not our responsibility.

Intellectual Property

All content on the Site, including logos, images, text, software, and designs, are the intellectual property of Lacleo Corporate Services or its licensors. Users may download or view content for personal, non-commercial purposes only. Reproduction, distribution, or commercial use without permission is prohibited.

User Content

Users are responsible for any content uploaded or shared on the Site ("User Content"). You must not upload content that:

• Violates any laws or third-party rights, including intellectual property rights
• Is offensive, defamatory, obscene, harmful, or discriminatory
• Contains viruses or malicious software

We reserve the right to remove User Content that violates these Terms.

Limited License

We grant a limited, non-transferable, non-exclusive license to use the Site for personal purposes. We may revoke access at our discretion.

Disclaimers and Limitation of Liability

The Site is provided "as is." We make no warranties regarding accuracy, reliability, or suitability of the content. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, including loss of data, profits, or business opportunities.

Links to Third-Party Sites

The Site may contain links to third-party websites for convenience. We do not endorse or guarantee the content, products, or services of any third-party sites. Use such links at your own risk.

Termination

We may suspend or terminate access to the Site at any time for violations of these Terms or at our discretion. Termination does not affect your liability for past actions or obligations.

Indemnification

You agree to indemnify and hold Cham Beauty, its affiliates, and employees harmless from claims, losses, or damages arising from your use of the Site or violation of these Terms. This obligation survives termination.

Governing Law and Jurisdiction

These Terms are governed by the laws of India. Disputes shall be resolved in the courts of New Delhi. Arbitration, if agreed upon, shall follow the Arbitration and Conciliation Act, 1996. International disputes will be subject to applicable international arbitration rules.

Security

Users must not attempt to breach the security of the Site, access unauthorized data, or interfere with system functionality. Violations may lead to civil or criminal liability.

Changes to Terms

We may update these Terms at any time without prior notice. Continued use of the Site indicates acceptance of the updated Terms.